ALL ORDERS ARE FINAL SALE. Unless a mistake was made by us such as wrong item or sizing only then is the customer subjected to exchange for the right product that was ordered. Please contact us with the issue in mind within 5 days of receiving the product.

Please review our size chart that is available on the slides of each product or reach out to our customer service, through email on the website for more info or with questions.

Please order all custom items 2 weeks before your desired event date to ensure on time delivery.

Once we have shipped your items, the shipping carrier is responsible for any lost or damaged packages.

Confirm that you have submitted the correct order details at checkout. We do not take responsibility for missed deliveries due to typos in the delivery information.